1. Introduction
1.1. Arcticel Ltd. ("Arcticel," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, and services (collectively, the "Services").
2. Information We Collect
2.1. We collect personal information that you provide to us when you use our Services, including but not limited to:
Contact information such as your name, email address, and phone number.
Account credentials such as usernames and passwords.
Payment information such as credit card details or billing address.
Communications with us, including emails and support tickets.
Usage data such as IP addresses, device information, and browsing activity.
2.2. We may also collect personal information from third-party sources, such as business partners and service providers, in accordance with applicable laws and regulations.
3. Use of Information
3.1. We use the personal information we collect for various purposes, including but not limited to:
Providing and maintaining the Services.
Processing transactions and payments.
Communicating with you about your account and our Services.
Personalizing your experience and delivering targeted content and advertisements.
Analyzing usage trends and improving the quality and performance of our Services.
Complying with legal and regulatory obligations.
4. Disclosure of Information
4.1. We may disclose your personal information to third parties in the following circumstances:
With your consent or at your direction.
To our service providers and business partners who assist us in providing the Services.
To comply with legal obligations or respond to lawful requests from government authorities.
To protect our rights, property, or safety, or the rights, property, or safety of others.
5. Data Retention
5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
5.2. Upon termination of your account or our relationship with you, we may retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Security Measures
6.1. We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
6.2. Despite our efforts to maintain the security of your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
7. Your Choices
7.1. You may update, correct, or delete your account information at any time by logging into your account settings or contacting us directly.
7.2. You may opt-out of receiving promotional communications from us by following the instructions provided in the communications or by contacting us directly.
8. International Data Transfers
8.1. Your personal information may be transferred to and processed in countries other than your own, where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to the transfer of your information to these countries.
9. Children's Privacy
9.1. Our Services are not intended for or directed at children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under the age of 13 without parental consent, we will take appropriate steps to delete that information.
10. Changes to this Policy
10.1. We reserve the right to modify or update this Policy at any time without prior notice. We will notify you of any changes by posting the revised Policy on our website or by other means as required by law. Your continued use of the Services after the posting of the revised Policy constitutes your acceptance of the changes.
11. Contact Us
11.1. If you have any questions or concerns about this Policy or our privacy practices, please contact us at [email protected].
